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Important - Several Manufacturers can share a vehicle body or chassis. This means that an item could be labelled with the model no you purchased; this is common in the industry; please offer the item to your vehicle to be sure it's not correct before considering it as the wrong item received. Item can label can indicate something other than you purchased but still be correct. Otherwise, please see below.
Please send a picture of what you have received and any numbers you can see on the outer box/documents inside (the label starting with "BRA") so we can identify what you have received. Please also send a picture to show the issue clearly.
Can you please also send a picture of the vehicle you are fitting this to? This will allow us to deal with your query as quickly as possible. Please also include a picture of the purchased item offered to the vehicle to show precisely where you are having an issue.
For warranty and insurance purposes, items need to be fitted by a qualified Mechanic / Fitter.
