We Our items are generally easy to fit, but please consider the following points.
This is very unusual; we have sold many of these items without any such issues. Please send a picture of what you have received and any numbers you can see on the outer box/documents inside (the label starting with "BRA") so we can identify what you have received. Please also send a picture to show the issue clearly.
Please also include pictures of the purchased item clearly showing the issue. This will allow us to deal with your question as quickly as possible.
For your safety and to ensure the warranty and insurance remain valid, these items need to be fitted by a qualified Mechanic / Fitter. We value your safety and want to ensure the best service for you.